Telemarketing

Once our call centre telemarketing services acquire a clear understanding of your company, product and services, we generate quality leads for your sales force. Our outbound call centre services and inbound call centre services have skilled and experienced professionals who confirm and verify every quality lead before they reach you.

Customer Support

While lead generation gets in new customers to enter the sales channel, it is customer support that helps to nurture those leads, close in on sales and retain the customers. Customer support helps solve a reader’s query while allowing you to know more about the customer’s needs.

Data Entry

For any company, data is an extremely valuable asset as it helps take critical decisions for the growth of the business. It also helps with an insight into your company’s performance in all areas and exposes areas that may need working on to increase productivity and meet your target.

Email and Chat support

Email and chat support provide a unique blend of experience, professionalism, and attention to detail. When customers have a problem, they prefer talking to someone directly and instantly, looking for an immediate solution or at the least, immediate support and assurance.

Multilingual Support

Competition is tough and to meet the challenges, it is an advantage to have multilingual customer support to grow the business. With businesses going international, it is necessary to be able to meet the demands of customer from different time zones, cultures and speaking different languages.

Order Management and Order Processing

Outsourcing your Order Management and Order Processing to VSynergize can assist businesses to meet their defined requirements. We have designed a highly robust fulfillment service for order processing and we make sure that our services are completely satisfactory for our customers.

Insurance Claim Processing

We are one of the globe’s best outsourcing insurance claim processing service suppliers, our well-experienced team makes sure that our clients experience accuracy and higher consistency. Outsourcing Insurance Claim Processing Maximises customer satisfaction by 99.99% and has higher claim resolution rate.

Data Processing and Data Management

Being a Data Processing and Data Management company, we at VSynergize BPO offer outstanding services. With the expert team of researchers, data analysts, data processors, and data entry specialists we carry out error-free data management and processing services. We help you in saving tremendous time and money by outsourcing your data processing and data management services.

Data Research

The data research outsourcing services can be done manually or automatically, basically, a call center that is generating data by calling can be said as a manual data outsourcing company. Data research and data analysis is the most important part of data processing. VSynergize is a master in providing data research and data processing services.

Outbound Surveys/Responses

Reaching out to the right audience and offering them timely responses will assist you in improving the response of your marketing and customer communication campaigns. VSynergize has helped thousands of brands to meet the objectives and has proven to be an excellent service provider.

Robotic Process Automation

At VSynergize, our state of the art centre uses RPA that works around the clock, with proven fast speeds and almost zero errors. With an efficient automated system, your customer’s call durations are reduced and hence improving the quality of customer service they receive. And better and quicker customer service results in better retention.

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